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<?php
namespace App\Http\Controllers;
use App\Helper\Files;
use App\Helper\Reply;
use App\Models\TicketFile;
use App\Models\TicketReply;
class TicketReplyController extends AccountBaseController
{
public function __construct()
{
parent::__construct();
$this->pageTitle = 'app.menu.tickets';
$this->middleware(function ($request, $next) {
abort_403(!in_array('tickets', $this->user->modules));
return $next($request);
});
}
public function destroy($id)
{
$ticketReply = TicketReply::findOrFail($id);
$this->deletePermission = user()->permission('delete_tickets');
abort_403(!(
$this->deletePermission == 'all'
|| ($this->deletePermission == 'added' && user()->id == $ticketReply->user_id)
|| ($this->deletePermission == 'owned' && (user()->id == $ticketReply->agent_id || user()->id == $ticketReply->user_id))
|| ($this->deletePermission == 'both' && (user()->id == $ticketReply->agent_id || user()->id == $ticketReply->added_by || user()->id == $ticketReply->user_id))
));
$ticketFiles = TicketFile::where('ticket_reply_id', $id)->get();
foreach ($ticketFiles as $file) {
Files::deleteFile($file->hashname, 'ticket-files/' . $file->ticket_reply_id);
$file->delete();
}
TicketReply::destroy($id);
return Reply::success(__('messages.deleteSuccess'));
}
}