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<?php
namespace App\Http\Controllers;
use App\Helper\Reply;
use App\Models\TicketAgentGroups;
use App\Models\TicketChannel;
use App\Models\TicketEmailSetting;
use App\Models\TicketGroup;
use App\Models\TicketReplyTemplate;
use App\Models\TicketType;
use App\Models\User;
class TicketSettingController extends AccountBaseController
{
public function __construct()
{
parent::__construct();
$this->pageTitle = 'app.menu.ticketSettings';
$this->activeSettingMenu = 'ticket_settings';
$this->middleware(function ($request, $next) {
abort_403(!(user()->permission('manage_ticket_setting') == 'all' && in_array('tickets', user_modules())));
return $next($request);
});
}
/**
* Display a listing of the resource.
*
* @return \Illuminate\Http\Response
*/
public function index()
{
$this->agents = User::whereHas('agent')->with('agentGroup', 'agent')->get();
$this->employees = User::doesntHave('agent')
->join('role_user', 'role_user.user_id', '=', 'users.id')
->join('roles', 'roles.id', '=', 'role_user.role_id')
->select('users.id', 'users.name', 'users.email', 'users.created_at')
->where('roles.name', 'employee')
->get();
$this->groups = TicketGroup::all();
$this->ticketTypes = TicketType::all();
$this->templates = TicketReplyTemplate::all();
$this->channels = TicketChannel::all();
$this->ticketEmailSetting = TicketEmailSetting::first();
$this->view = 'ticket-settings.ajax.agent';
$tab = request('tab');
switch ($tab) {
case 'type':
$this->pageTitle = 'app.menu.ticketTypes';
$this->view = 'ticket-settings.ajax.type';
break;
case 'channel':
$this->pageTitle = 'app.menu.ticketChannel';
$this->view = 'ticket-settings.ajax.channel';
break;
case 'reply-template':
$this->pageTitle = 'app.menu.replyTemplates';
$this->view = 'ticket-settings.ajax.reply-template';
break;
case 'email-sync':
$this->pageTitle = 'app.menu.emailSync';
$this->view = 'ticket-settings.ajax.email-sync';
break;
case 'group-manage':
$this->pageTitle = 'app.menu.groupManage';
$this->view = 'ticket-settings.ajax.group-manage';
break;
default:
$this->pageTitle = 'app.menu.ticketAgents';
$this->view = 'ticket-settings.ajax.agent';
break;
}
$this->activeTab = $tab ?: 'agent';
if (request()->ajax()) {
$html = view($this->view, $this->data)->render();
return Reply::dataOnly(['status' => 'success', 'html' => $html, 'title' => $this->pageTitle, 'activeTab' => $this->activeTab]);
}
return view('ticket-settings.index', $this->data);
}
}