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<?php
declare(strict_types=1);
namespace Square\Models;
/**
* The type of the dispute evidence.
*/
class DisputeEvidenceType
{
/**
* Square assumes this evidence type if you do not provide a type when uploading evidence.
*
* Use when uploading evidence as a file or string.
*/
public const GENERIC_EVIDENCE = 'GENERIC_EVIDENCE';
/**
* Server or activity logs that show proof of the cardholder’s identity and that the
* cardholder successfully ordered and received the goods (digitally or otherwise).
* Example evidence includes IP addresses, corresponding timestamps/dates, cardholder’s name and email
* address linked to a cardholder profile held by the seller, proof the same device and card (used
* in dispute) were previously used in prior undisputed transaction, and any related detailed activity.
*
* Use when uploading evidence as a file or string.
*/
public const ONLINE_OR_APP_ACCESS_LOG = 'ONLINE_OR_APP_ACCESS_LOG';
/**
* Evidence that the cardholder did provide authorization for the charge.
* Example evidence includes a signed credit card authorization.
*
* Use when uploading evidence as a file.
*/
public const AUTHORIZATION_DOCUMENTATION = 'AUTHORIZATION_DOCUMENTATION';
/**
* Evidence that the cardholder acknowledged your refund or cancellation policy.
* Example evidence includes a signature or checkbox showing the cardholder’s acknowledgement of your
* refund or cancellation policy.
*
* Use when uploading evidence as a file or string.
*/
public const CANCELLATION_OR_REFUND_DOCUMENTATION = 'CANCELLATION_OR_REFUND_DOCUMENTATION';
/**
* Evidence that shows relevant communication with the cardholder.
* Example evidence includes emails or texts that show the cardholder received goods/services or
* demonstrate cardholder satisfaction.
*
* Use when uploading evidence as a file.
*/
public const CARDHOLDER_COMMUNICATION = 'CARDHOLDER_COMMUNICATION';
/**
* Evidence that validates the customer's identity.
* Example evidence includes personally identifiable details such as name, email address, purchaser IP
* address, and a copy of the cardholder ID.
*
* Use when uploading evidence as a file or string.
*/
public const CARDHOLDER_INFORMATION = 'CARDHOLDER_INFORMATION';
/**
* Evidence that shows proof of the sale/transaction.
* Example evidence includes an invoice, contract, or other item showing the customer’s
* acknowledgement
* of the purchase and your terms.
*
* Use when uploading evidence as a file or string.
*/
public const PURCHASE_ACKNOWLEDGEMENT = 'PURCHASE_ACKNOWLEDGEMENT';
/**
* Evidence that shows the charges in question are valid and distinct from one another.
* Example evidence includes receipts, shipping labels, and invoices along with their distinct payment
* IDs.
*
* Use when uploading evidence as a file.
*/
public const DUPLICATE_CHARGE_DOCUMENTATION = 'DUPLICATE_CHARGE_DOCUMENTATION';
/**
* A description of the product or service sold.
*
* Use when uploading evidence as a file or string.
*/
public const PRODUCT_OR_SERVICE_DESCRIPTION = 'PRODUCT_OR_SERVICE_DESCRIPTION';
/**
* A receipt or message sent to the cardholder detailing the charge.
* Note: You do not need to upload the Square receipt; Square submits the receipt on your behalf.
*
* Use when uploading evidence as a file or string.
*/
public const RECEIPT = 'RECEIPT';
/**
* Evidence that the service was provided to the cardholder or the expected date that services will be
* rendered.
* Example evidence includes a signed delivery form, work order, expected delivery date, or other
* written agreements.
*
* Use when uploading evidence as a file or string.
*/
public const SERVICE_RECEIVED_DOCUMENTATION = 'SERVICE_RECEIVED_DOCUMENTATION';
/**
* Evidence that shows the product was provided to the cardholder or the expected date of delivery.
* Example evidence includes a signed delivery form or written agreement acknowledging receipt of the
* goods or services.
*
* Use when uploading evidence as a file or string.
*/
public const PROOF_OF_DELIVERY_DOCUMENTATION = 'PROOF_OF_DELIVERY_DOCUMENTATION';
/**
* Evidence that shows the cardholder previously processed transactions on the same card and did not
* dispute them.
* Note: Square automatically provides up to five distinct Square receipts for related transactions,
* when available.
*
* Use when uploading evidence as a file or string.
*/
public const RELATED_TRANSACTION_DOCUMENTATION = 'RELATED_TRANSACTION_DOCUMENTATION';
/**
* An explanation of why the cardholder’s claim is invalid.
* Example evidence includes an explanation of why each distinct charge is a legitimate purchase, why
* the cardholder’s claim
* for credit owed due to their attempt to cancel, return, or refund is invalid per your stated policy
* and cardholder
* agreement, or an explanation of how the cardholder did not attempt to remedy the issue with you
* first to receive credit.
*
* Use when uploading evidence as a file or string.
*/
public const REBUTTAL_EXPLANATION = 'REBUTTAL_EXPLANATION';
/**
* The tracking number for the order provided by the shipping carrier. If you have multiple numbers,
* they need to be
* submitted individually as separate pieces of evidence.
*
* Use when uploading evidence as a string.
*/
public const TRACKING_NUMBER = 'TRACKING_NUMBER';
}